Tuesday, October 11, 2005
Why Men Act like Boys Around Their Toys
I often thought about why we as men get so excited when we see the UPS or FED-X drivers in your neighborhood. Is it because they may be bringing you that special go-fast goodie that you can’t wait to install?
I can’t explain my excitement the other day when the UPS driver arrived to deliver my package. I had been waiting anxiously for several days for the new nitrous and fuel solenoids to arrive and I could hardly contain my excitement when I opened the box. Located inside were two beautiful solenoids just screaming for my quick installation and believe me it was worth the wait. I remember when I was a child I felt the same jubilation during Christmas, but it’s different now because now I’m Santa Claus.
On the flip side of the coin, nothing is worse than receiving a box you’ve been waiting several days to receive only to open it and discover the parts inside are wrong. No matter how well you explain yourself to the sales representative, human errors will occur either by the sales representative or by the parts puller. Everyone in the automotive industry understands how the return of parts directly affects their bottom line.
Being in the industry I can only offer what I feel are helpful hints to at least give you a better chance of getting your order correct the first time. (1) Make sure that you obtain your sales representative’s name, (2) Request that your sales representative repeat the part numbers after you provide them, just to make sure there’s not a key punch error. (3) Avoid rush orders, they tend to have more problems since everyone is rushing to fill your order, more mistakes are possible and (4) re-verify your “ship to address” to make sure that your parts are headed to your address not someone else’s. The above tips will go a long way towards your order being correctly processed and you maintaining that Christmas jubilation feeling.
I can’t explain my excitement the other day when the UPS driver arrived to deliver my package. I had been waiting anxiously for several days for the new nitrous and fuel solenoids to arrive and I could hardly contain my excitement when I opened the box. Located inside were two beautiful solenoids just screaming for my quick installation and believe me it was worth the wait. I remember when I was a child I felt the same jubilation during Christmas, but it’s different now because now I’m Santa Claus.
On the flip side of the coin, nothing is worse than receiving a box you’ve been waiting several days to receive only to open it and discover the parts inside are wrong. No matter how well you explain yourself to the sales representative, human errors will occur either by the sales representative or by the parts puller. Everyone in the automotive industry understands how the return of parts directly affects their bottom line.
Being in the industry I can only offer what I feel are helpful hints to at least give you a better chance of getting your order correct the first time. (1) Make sure that you obtain your sales representative’s name, (2) Request that your sales representative repeat the part numbers after you provide them, just to make sure there’s not a key punch error. (3) Avoid rush orders, they tend to have more problems since everyone is rushing to fill your order, more mistakes are possible and (4) re-verify your “ship to address” to make sure that your parts are headed to your address not someone else’s. The above tips will go a long way towards your order being correctly processed and you maintaining that Christmas jubilation feeling.
